Frequently Asked Questions
Everything you need to know about our authentic Japanese cutlery.
What makes Tokyo Knives different from standard kitchen knives?
Our knives are forged from high-carbon Japanese steel, known for its superior edge retention and precision. Unlike mass-produced Western blades, our knives feature a thinner, sharper profile and are handcrafted by artisans using traditional smithing techniques.
How should I maintain and sharpen my Japanese knife?
To preserve the blade, we recommend hand-washing only and drying immediately. For sharpening, use a high-quality whetstone rather than a honing steel. Avoid cutting through bone, frozen foods, or using glass cutting boards to prevent chipping.
Do you offer international shipping?
Yes, we ship our premium cutlery worldwide. Shipping times vary by location, but most international orders arrive within 7 to 14 business days. All shipments are insured and include a tracking number.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the unused knife in its original packaging for a full refund or exchange.
Are your knives suitable for professional chefs or home cooks?
Both. While our knives meet the rigorous demands of professional kitchens, they are designed to be intuitive and balanced enough for home enthusiasts looking to elevate their culinary skills.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout process.